Inkmagic.ie - F.A.Q.

The difference between a Compatible/Refill cartridge and a Re-Manufactured cartridge.

A Compatible cartridge is a low grade copy of an Genuine Manufacturer cartridge (Commonly known as an O.E.M. or Original Equipment Manufacture). A refill is simply an original or compatible cartridge that has been refilled with toner, usually a low grade quality toner which will give a very poor result during printing.

The next issue that can happen with compatible/refilled cartridges is that costs will actually go up instead of down, especially with the very low grade units. This is due again to the low grade toner used in compatible and refill cartridges. Due to the lower quality, you actually use more toner to achieve the same result as what you would with an OEM unit.

So, if you actually do a cost analysis, you may find you are buying two compatible/refill cartridges to one OEM cartridge. that can mean you are paying as much as 40% more to achieve the same usage as an OEM unit.

This is why InkMagic only recommend OEM cartridges or OEM ReManufactured cartridges

What is a Remanufactured cartridge?
Remanufactured cartridges have been recycled and reprocessed from an original equipment manufacturer (OEM) empty core. The process differs by manufacturer and materials used with varying results in quality and page yields. Our remanufactured cartridges are produced to stringent quality control standards, using lab-tested components to ensure consistent OEM-equivalent performance.

What is the process?
A typical production process includes inspection and replacement of key components as needed such as the OPC (Organic Photo Conductor) drum, wiper blade, PCR (Primary Charge Roller) and magnetic roller. One of the most critical parts of a cartridge is the OPC Drum. New aftermarkets are made specifically for remanufacturers to have a harder and more durable surface than the OEM cartridge. We use only new drums in our cartridges to ensure OEM equivalent results.

Is a remanufactured cartridge inferior to an original OEM?
There should be no difference in print quality or page yield with a properly remanufactured cartridge. Our cartridges contain only quality toners that work well with the OPC drum and other replacement parts to meet OEM performance.

What if I experience a print quality issue?
If a cartridge does not meet expectations, simply notify a customer service representative and return the cartridge and a page sample showing the print quality problem in the box it came in – Return it for evaluation and replacement. Please refer to our Product Warranty for details.

Will using remanufactured toner cartridges void my equipment warranty?
Law prohibits manufacturers from voiding their warranty obligations on the grounds that a consumer did not use the original manufacturer’s replacement cartridge.

Why don't more businesses recycle?
Basically, this is due to lack of education. The office products remanufacturing industry has been in existence for about 15 years. But we are working diligently to educate consumers about the value of remanufactured cartridges and the advancement the industry has made in the improved technology of remanufacturing cartridges. Through public relations campaigns, local, state and federal legislation, more and more users are realising the added value and comparable quality of remanufactured cartridges.

Am I really helping the environment by using remanufactured cartridges?
Definitely. Each discarded cartridge adds approximately three pounds of unnecessary waste to our landfills – waste that will take as long as 1,000 years to decompose. It is estimated that 100 million laser printer cartridges and 400 million inkjet printer cartridges are produced each year. Remanufacturing these 500 million cartridges will save an estimated four million cubic feet of landfill space. The office products remanufacturing industry has already made a substantial positive impact on the environment and the economy and will continue to do so.